Shipping Policy
Legal Disclaimer
The contents provided here are only general and technical explanations and information regarding the creation of shipping policies. The contents should not be relied upon as legal advice or recommendations, as the specific terms that must be established between your business and your customers and visitors cannot be known in advance. We recommend that you seek professional legal advice to understand the requirements for and support in creating your terms of use.
Shipping Policy – Principles
A shipping policy is a legally binding document that establishes the legal relationship between you and your customer. It outlines your obligations to your customers and provides a legal framework for dealing with different eventualities.
A shipping policy is beneficial for both you and your customers. Customers understand the services you offer and can benefit from them. Having a clear shipping policy also gives customers peace of mind knowing that they will be satisfied with your shipping times and processes, making them more likely to shop with you.
What to include in your shipping policy
Generally, your shipping policy will state things like: order processing times, shipping fees, domestic and international delivery methods, potential service interruptions, etc.